OurPhoneMD was created by Dr. Saifullah from Elizabethtown Kentucky, where he actively practices pediatric medicine at his Elizabethtown and Bardstown offices. When Dr. Saifullah came to Kentucky, he spent his first five years working in a family clinic, and then later narrowed his focus to pediatrics. For the last 25 years, Dr. Saifullah has always emphasized treating the whole family, parents as well as pediatric patients. OurPhoneMD came from this passion of being a resource for the entire family. Dr. Saifullah and his staff of providers are all board certified and passionate about providing quality efficient care for your family.

• Billing Questions : billing@ourphonemd.com
• General Inquiries : inquiry@ourphonemd.com
• Telephone Number : (270) 769-0110

We, at OurPhoneMD, provide healthcare services of international standard, at a reasonable cost, by having state-of-the-art infrastructure, varied spectrum of clinical services, highly qualified and experienced professionals, dedicated staff and patient-friendly culture.

• Limited number of providers for more one on one patient care.
• Get more calls and less wait time.
• Please contact us for further information.

A. What is PhoneMD?
PhoneMD is a physician owned online health resource.

B. Why PhoneMD?
PhoneMD was created in response to patients’ busy schedules, rising health insurance premiums, and ever higher deductibles. This service allows families to save time, money, and trips to the ER/urgent care.
Unlike other online telemedicine services, PhoneMD was created for Kentuckians by Kentuckians. This allows us to provide more personal one on one care. However due to COVID-19, we will be taking calls from out of state for the time being. This service won’t replace your regular doctor visits, but can be a great online resource when you need to quickly reach a physician.

C. What medical services do we offer?
We treat most of the non-emergent health conditions that can be easily diagnosed over the phone like common cold , flu , sinus infections, earpain, refills, rashes, vomiting, diarrhea, name a few. Soon we also offering lab orders and x-ray for injuries as well.

D. How do I pay for the consult?
Patients can pay via credit card or HSA card.

E. Can PhoneMD bill my health Insurance?
Yes, as long as the insurance information section is completed a few days prior to the appointment, so we can verify that they will cover telemedicine.

F. If you are billing my Insurance company, why do I have to pay?
Not all health plans pay for telemedicine visits so we charge you first until we get reimbursed by your insurance carrier.

G. Can I get a refund if my Insurance paid the bill?
Yes, we will refund your Credit card once we get the reimbursement from your Insurance company, which can take upto 30 days.

H. Does PhoneMD offer Psychiatric medical care?
Yes. At the current time, we are limiting this service to just the pediatric population (ages 4-17). We can also refill your child’s ADHD/Anxiety/Depression medications if you are one of our regular patients.

I. Can I discuss my labs with the physician?
Yes. We can review the labs and make recommendations for next steps.

J. Can PhoneMD order labs/X-rays?
Yes we can. Please make sure you provide us with the nearest hospital/lab information (name/telephone and fax#). The cost for this service is slightly higher as we will be working with the hospital and following up on results.

K. Can we refer you to a specialist?
Yes if we think it’s needed.

L. Can PhoneMD providers treat both adults/children?
Yes, we have unrestricted Kentucky medical licenses and can see all ages. We want to be your family health resource!

M. Do I need a separate call for my spouse/children?
No, just let us know at the time of making the appointment that the call is for 2 or more family members.

N. Can I request a specific date and time for my appointment?
Absolutely appointments are available 7 days a week from 7am-7pm.

O. Can I attach an image or request a video consult?
Yes, video consults are always available, and attaching a photo is recommended for phone consults to help with diagnosis.

Most insurances including medicaid are accepted.

For self-pay patients, Fee Schedule is as follows:

VISIT TYPE	FEE SCHEDULE
Sick Visit	$45
Family Members (Same Visit)	$40 each
Behavioral Visit
Anxiety/Depression	$60
ADHD
Initial Visit	$140
Follow – Up ADHD	$60

• Plans available depending on the size of the businesses.
• Great option for self insured business, less missed work .
• Ability to get labs and xrays done without having to go to ER or the urgent care.